Is GETRAEL fraud?

• Subscription Services: Many customers subscribe to Rael's menstrual health products, leading to recurring charges on a monthly basis.
• One-Time Purchases: Charges may occur from single purchases made on their website for items such as pads, liners, or other feminine care products.
• Auto-Replenishment: Users who opt for auto-replenishment services may experience automatic charges when it's time to restock their products.
• Trial Offers: Customers who agreed to trial offers may see confirmation of charges after the trial period ends, if not canceled in time.
• Shipping Fees: Additional charges may appear for shipping and handling, especially if products are shipped internationally.
• Promotional Period Ended: Those who signed up during a promotional period may see charges begin once that period concludes.
• Account Issues: Occasionally, users experience billing issues due to outdated payment information or errors during checkout.
• Bundle Deals: Customers who select bundle options may be charged for multiple products at once rather than individually.
• Customer Service Fees: Some reports mentioned unexpected charges related to customer support services that were not clearly communicated.
• Gifting Purchases: If items were purchased as gifts, the original purchaser would see their charges reflected in their account.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the getrael.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the getrael.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with getrael.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.