Is Gordon Food Service fraud?

• Membership Fees: Customers may see charges for annual or monthly membership subscriptions if they signed up for GFS's membership program.
• Purchase of Products: Direct purchases of food supplies, kitchen equipment, or other products via the GFS website can lead to charges.
• Delivery Fees: If customers opted for delivery services, additional delivery fees may be applied to their accounts.
• Recurring Orders: Some users reported being billed for recurring orders they might have set up but forgotten about.
• Account Setup Fees: New customers could be charged a setup fee when creating an account for business services.
• Tax Charges: Applicable state taxes can show up as additional fees depending on the customer's location.
• Promotional Offers: Some customers highlighted unexpected charges related to promotional offers that required payment after an initial trial period.
• Handling Fees: Certain transactions may incur handling fees, particularly for bulk orders or special requests.
• Incorrect Billing: In some cases, users discussed experiencing billing errors leading to unexpected charges, prompting the need for customer service follow-up.
• Service Agreements: Customers might find charges related to service agreements for specific catering or food service contracts.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the gfs.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gfs.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gfs.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.