Is GoFundMe fraud?

• Donation Processing Fees: Customers may see charges related to the fees deducted from donations made to campaigns, which can often be a percentage of the total amount.
• Tip Options: GoFundMe users can choose to give a voluntary tip to the platform, which might appear as an additional charge on their statements.
• Recurring Donations: If a user set up a subscription or ongoing donations to a campaign, they may be charged periodically without realizing it.
• Service Charges: Some campaigns may have additional service fees embedded in the donation process, resulting in higher charges than expected.
• Refunds or Chargebacks: Customers might also see deductions related to refunds given for cancellations or chargebacks initiated after donations were made.
• Merchant Account Issues: Unresolved issues with a bank or payment processor could lead to unexpected charges related to account management.
• Payment Method Changes: Charges could occur if a user altered their payment method during a campaign, leading to new fees or charges appearing unexpectedly.
• Multiple Campaigns: Users donating to multiple campaigns may misattribute charges to GoFundMe when they actually stem from various campaigns they supported.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the gofundme.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gofundme.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gofundme.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.