Is GOODROOM fraud?

• Subscription Fees: Users may have signed up for a recurring subscription service, which automatically charges them periodically.
• One-Time Purchases: Customers might see charges for one-time bookings or purchases made on the website.
• Service Fees: Additional charges may apply for services such as cleaning or amenities that were selected during the booking process.
• Cancellation Charges: Some users report being charged for cancellations made after the specified refund period.
• Damage or Incidentals: Customers can incur charges for damage to properties or other incidental fees that arise after their stay.
• Currency Conversion Fees: For international transactions, users might be billed additional fees due to currency conversion rates.
• Taxes and Local Fees: Booking confirmations often include various taxes or local fees that may appear as extra charges on customer statements.
• Promotional Offers: If a promotional offer was misunderstood, users might wind up with unexpected charges if terms weren't fully understood.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the goodroombk.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the goodroombk.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with goodroombk.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.