Is GOZO PAYMENTS fraud?

• Subscription Fees: Users may unknowingly sign up for a subscription service when registering on Gozo, leading to recurring charges.
• Service Usage: Charges may appear for specific services availed on the platform, such as travel bookings, rentals, or other travel-related services.
• Automatic Renewals: If customers sign up for a service with automatic renewal, they might see charges when the subscription renews without their explicit consent.
• In-app Purchases: Users may make in-app purchases or upgrades that can lead to unexpected charges on their accounts.
• Free Trial Conversions: Many users have reported being charged after forgetting to cancel a free trial before it converts to a paid subscription.
• Multiple Accounts: Some customers mistakenly create multiple accounts, leading to simultaneous charges from different subscriptions.
• Currency Fluctuations: International users might experience fluctuating charges due to currency conversion, leading them to think they were charged more than expected.
• Family Sharing Features: Charges can occur if family sharing settings allow others in a family plan to make purchases that affect the primary account holder.
• Refund Delays: Customers expecting refunds may see charges while waiting for processing times to conclude.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the gozo.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gozo.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gozo.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.