Is GOZO TRAVEL fraud?

• Subscriptions: Users may be charged for ongoing subscription plans for services offered by Gozo, often without realizing they opted in during signup.
• One-time Purchases: Customers have reported unexpected charges for one-time purchases related to travel services, accommodation, or event tickets booked through Gozo.
• Add-ons: Charges can occur for additional features or services that may be added at checkout, such as insurance or upgrades, which some users later found were automatically included in their bill.
• Travel Fees: Users may encounter fees associated with cancellations or modifications to travel itineraries that weren't clearly outlined at the time of booking.
• Currency Conversions: Some customers experienced charges due to currency conversion fees when booking from different countries, leading to higher costs than expected.
• Service Charges: Certain services used through Gozo, such as customer support or special requests, may come with unexpected service fees.
• Payment Processing Issues: Some have noted double charges due to issues with payment processing or errors during transactions.
• Inactivity Fees: There are reports of users being charged inactivity fees on accounts that they haven’t used in a while.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the gozo.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gozo.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gozo.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.