Is Hattie Marie's BBQ fraud?

• Online Orders: Customers may see charges for food orders made directly through the website or a third-party delivery service.
• Subscription Services: Some users have mentioned signing up for a loyalty program or subscription service that could lead to recurring charges.
• Gift Cards: Purchases of gift cards for use at Hattie Marie's may show up as charges on customer accounts.
• Events or Caterings: Charges may arise from booking special events or catering services that the restaurant offers.
• Accidental Multiple Orders: There have been complaints of customers accidentally placing multiple orders, leading to unexpected charges.
• Deposits: Some users noted that when reserving for large groups or special events, a deposit may be required that results in a charge.
• Menu Changes: If a customer orders a special item mentioned on the menu that was later changed or not available, they may be charged differently than expected.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hattiemariesbarbecue.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hattiemariesbarbecue.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hattiemariesbarbecue.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.