What is "Hearth"?
Hearth is a company that helps you manage home improvement projects and finances. They offer flexible payment options through their subscription services, which can help you pay for repairs, renovations, or upgrades in a way that fits your budget. If you see a charge from Hearth, it's likely related to a payment plan you signed up for to make home upgrades more affordable.
- HEARTH: The merchant name or the company where the transaction occurred.
- Transaction Type: Typically indicates the nature of the transaction, such as purchase or service.
- Date: The date when the transaction was made, providing a timeline for your records.
- Time: The exact time the transaction took place, helping you keep track of your spending patterns.
- Location: This may specify the physical location or branch of the merchant where the transaction happened.
- Account Number: A masked or partially hidden version of your account or card number for security purposes.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Hearth?
- Subscription Fees: Customers may see recurring charges due to active subscriptions for services or features offered by Hearth.
- Service Fees: Charges might occur for specific services rendered, such as application processing or treatment consultations.
- Purchases: Users have reported charges for one-time purchases, such as educational materials or additional tools provided by Hearth.
- Automatic Renewals: Some customers have experienced charges because their subscriptions automatically renewed without prior notice.
- Upgrades: Charges may appear due to upgrades to premium plans or features that customers opted into.
- Mistaken Charges: Some users reported erroneous charges that required disputes or clarifications to resolve.
- Free Trials Converting to Paid: After a free trial period, some users found they were automatically charged when they did not cancel in time.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the hearth.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the hearth.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hearth.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Hearth Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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