Is HNPUZZLE fraud?

• Subscription Fees: Many users report being charged for ongoing subscriptions they may have signed up for without realizing it.
• In-App Purchases: Customers have noted charges resulting from buying puzzle packs or additional features within the app.
• Trial Convert to Paid: Users often mention being charged after their free trial period ends, converting to a paid subscription automatically.
• Accidental Purchases: Some have mistakenly confirmed purchases, leading to unexpected charges on their accounts.
• Multiple Devices: Charges may occur when using the app on multiple devices, resulting in duplicate subscriptions.
• Family Sharing Plans: Users under family plans may see charges when another member makes a purchase or subscribes.
• Billing Errors: Occasionally, users report inconsistencies or mistakes in billing that led to unexpected charges.
• Promotional Offers: Signing up for promotional offers can lead to charges if not canceled in time.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hereandnowpuzzle.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hereandnowpuzzle.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hereandnowpuzzle.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.