Is HeyShape fraud?

• Monthly Subscription Fees: Customers may subscribe to a monthly plan and forget to cancel before the next billing cycle.
• Annual Membership Charges: Some users sign up for annual plans with a one-time charge that may catch them off guard.
• In-app Purchases: Charges might occur if users make purchases for premium features or content within the app.
• Trial Period Conversions: Users may sign up for a free trial that automatically converts to a paid subscription if not canceled in time.
• Unexpected Add-ons: Some may unintentionally select additional services or features that incur extra fees.
• Payment Processing Errors: Occasionally, users report duplicate charges due to processing issues.
• Family or Group Plans: Charges may arise from being part of a shared or family subscription without full awareness of usage limits.
• Failure to Cancel: Users who attempt to cancel their accounts may not follow through correctly, resulting in continued charges.
• Service Fees: Additional fees may apply for services beyond standard use, leading to unexpected charges.
• Currency Conversion Fees: For international users, charges may include currency conversion fees that result in higher costs than expected.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the heyshape.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the heyshape.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with heyshape.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.