Is HPGY fraud?

• Subscription Services: Users might sign up for monthly subscriptions related to gym memberships or fitness programs, leading to recurring charges.
• Trial Period Charges: Customers who sign up for free trials may forget to cancel before being charged at the end of the trial period.
• In-App Purchases: Purchases related to fitness apps or online classes can result in unexpected charges if users unintentionally confirm purchases.
• Merchandise Purchases: Charges may arise from buying physical items such as apparel or equipment directly from their website.
• Service Fees: Some users mention additional charges related to processing fees or service charges that were not clearly outlined at the time of transaction.
• Auto-Renewals: Many users report being automatically renewed for services they thought were one-time payments, leading to surprise charges.
• Cancellation Policy Misunderstandings: A lack of clarity in cancellation policies can result in charges after attempting to discontinue services.
• Multiple Accounts: Some customers forget they created multiple accounts, resulting in multiple charges for different subscriptions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the highpointegy.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the highpointegy.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with highpointegy.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.