Is Hitemup Subscription fraud?

This article and service are not officially affiliated with Hitemup

The Guide to Understanding Why You Were Charged By “Hitemup Subscription” and What To Do About It (hitemupapp.com)

Bella Khan, Subscription Cancellation Expert

Published August 27, 2025

Last updated December 10, 2025

1 min read

What is "Hitemup Subscription"?

Hitemup is a handy app that helps you keep track of your subscriptions and bills so you never miss a payment. They make it easy to manage your recurring expenses, whether it's for streaming services, gym memberships, or anything else you pay for regularly. If you see Hitemup on your statement, it’s probably because you subscribed to one of their services and they’re helping you keep everything organized! Here’s what you'll see on your bill:

Hitemup: The name of the service or subscription you are paying for.
Subscription: Indicates that this is a recurring payment, meaning you will be billed regularly (like monthly or yearly) for continued access to the service.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Hitemup?

Users have found that Hitemup charges based on various factors, which can include the following:

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hitemupapp.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hitemupapp.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hitemupapp.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Hitemup Customer Service Info

If you need assistance, here's how you can get in touch with Hitemup's support team.

Phone

The phone is not available.

support@hitemupapp.com

Site

https://hitemupapp.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Hitemup show up?

Hitemup Hitemup App Hitemup Payment Hitemup Subscription Hitemup Services Hitemup LLC Hitemup Inc.

The Easiest Way to Cancel Hitemup

If you're frustrated trying to cancel your subscription, membership, or bill from Hitemup—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.