Is IMA SRL fraud?

• Subscription Services: Customers may be charged for ongoing subscriptions that were agreed upon, either for a specific period or until cancelled.
• Free Trials: Users who signed up for a free trial might face charges once the trial period ends if they did not cancel in time.
• In-App Purchases: Charges can arise from purchases made within apps associated with IMA, such as upgrades or additional content.
• Payment Processing Fees: Some users report seeing charges related to transaction fees for payments processed through IMA's platform.
• Accidental Subscriptions: Users may unintentionally subscribe to services, leading to unexpected charges on their accounts.
• Membership Fees: Charges may come from joining specific clubs or memberships that require a fee.
• Promotional Offers: Some promotional offers may require a subscription post-offer, leading to charges that users might overlook.
• Recurring Payments: Customers may not be aware of agreeing to recurring payments for services used regularly, causing surprise charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ima.com.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ima.com.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ima.com.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.