Is Infografolio Services fraud?

• Subscription Fees: Customers may have unknowingly signed up for a recurring subscription, often with a free trial that converts into a paid plan if not canceled in time.
• One-Time Purchases: Users might be charged for individual services or premium features that they selected during their usage of the platform.
• Additional Services: Charges can arise from add-ons or upgraded services that enhance the basic offerings, which some users didn't realize they authorized.
• Auto-Renewal: Many users reported being charged due to auto-renewal settings that automatically renew subscriptions at the end of the billing cycle.
• Overlooked Terms: Customers often mention that they overlooked specific terms regarding billing and services during the signup process, leading to unexpected charges.
• Increased Pricing Plans: Some users noted being transitioned to higher pricing plans after introductory offers expired, resulting in larger-than-expected charges.
• Multiple Accounts: Confusion between accounts (personal vs. business) may lead customers to forget about active subscriptions linked to another account, culminating in charges.
• Unintentional Clicks: A common complaint involves charges for services added by mistake during the navigation of the website or app interface.
• Promotional Offers: Sometimes users may get charged after signing up for promotional offers that carry an actual cost, leading to surprises on their statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the infografolio.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the infografolio.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with infografolio.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.