Is "INVESTENGINE" fraud?

The Guide to Understanding Why You Were Charged By “INVESTENGINE” and What To Do About It (investengine.com)

Published

October 12, 2025

Updated

October 28, 2025

What is "INVESTENGINE"?

InvestEngine is a smart investing platform that helps you grow your money through low-cost investment options. They offer subscription plans for services like portfolio management and financial advice, which means you might see a charge on your bill for the service you choose. It's a straightforward way to invest without all the hassle, making it perfect for anyone looking to take charge of their financial future.

INVESTENGINE: The name of the company or service associated with the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from investengine?

Subscription Fees: Customers may see recurring charges for monthly or annual subscription plans related to investment services offered by InvestEngine.
Transaction Fees: Charges might occur when users buy or sell ETFs and other investment products within their accounts, leading to transaction fees.
Management Fees: Some users report seeing fees related to asset management or advisory services provided by InvestEngine.
Premium Features: Purchases of premium features or tools not included in the basic service could result in separate charges.
Currency Conversion Fees: If users are trading in different currencies, they might incur charges due to currency conversion.
Account Maintenance Fees: Depending on the type of account, there could be charges for account maintenance or inactivity fees if no trades are made over a certain period.
Funds Transfers: Some users mentioned charges related to depositing or withdrawing funds from their investment accounts.
Third-Party Fees: Charges may also come from third-party services that InvestEngine partners with for enhanced features or tools.
Promotional Offers: Users who sign up for certain promotional offers might not understand the terms and could face unexpected charges once the promotional period ends.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the investengine.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the investengine.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with investengine.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

investengine Customer Service Info

If you need assistance, here's how you can get in touch with investengine's support team.

Phone

The phone is not available.

support@investengine.com

Site

https://www.investengine.com/support

Get help with your refund

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What other ways do charges from investengine show up?

INVESTENGINE INVESTENG INVESTENGINE.COM INVE-DDA-PIN-PURCHASE INVEST-ENG-TRANSACTION INVEST-ENG-ONLINE INVESTENGSERVICE INVESTENGINE-SUBSCRIPTION INVESTENGINE-APP-FEE INVESTENCIL-SERVICEFEE

The Easiest Way to Cancel investengine

If you're frustrated trying to cancel your subscription, membership, or bill from investengine—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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