Is "INVESTENGINE FEE" fraud?

The Guide to Understanding Why You Were Charged By “INVESTENGINE FEE” and What To Do About It (investengine.com)

Published

October 12, 2025

Updated

October 15, 2025

What is "INVESTENGINE FEE"?

InvestEngine is a simple investment platform that helps you grow your money by creating a personalized portfolio based on your goals. They offer subscription plans, which means if you're getting billed by them, it’s likely for access to their investment tools and services. With InvestEngine, you can start investing with as little as £1, making it easy to start your investment journey!

INVESTENGINE: The name of the company that charged the fee, in this case, InvestEngine, which is likely a service related to investment management.
FEE: This indicates that the transaction is a charge for a service provided, such as management or transaction costs related to investments.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from investengine?

**Subscription Fees**: Customers might see recurring charges due to monthly or annual subscription plans for premium services offered by InvestEngine.
**Transaction Fees**: Users may incur charges from buying or selling investments on the platform.
**Management Fees**: Some users have reported charges related to the management of their investment portfolios.
**Inactivity Fees**: Certain users have experienced charges for account inactivity after a specified period.
**Advisory Fees**: If users opt for advisory services, charges may apply for the professional guidance they receive.
**Currency Conversion Fees**: Users engaging in international transactions may see additional charges for currency conversion.
**Transfer Fees**: Charges may occur when transferring funds between accounts or withdrawing money.
**Platform Fees**: Some users have noted platform fees for specific investment products or services utilized.
**Interest Charges**: If users have taken out loans or used margin trading, they might see interest charges on their accounts.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the investengine.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the investengine.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with investengine.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

investengine Customer Service Info

If you need assistance, here's how you can get in touch with investengine's support team.

Phone

The phone is not available.

support@investengine.com

Site

https://www.investengine.com/contact

Get help with your refund

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What other ways do charges from investengine show up?

INVESTENGINE INVEST ENGINE INVESTENGINE.COM INVEST ENGINE TRANSFER INVESTENGINE DDA PAYMENT INVESTENGINE INVESTENGINE SERVICE FEE INVESTENGINE DEPOSIT INVESTENGINE WITHDRAWAL INVESTENGINE ONLINE INVESTENGINE DIGITAL SERVICE INVESTENGINE LLC

The Easiest Way to Cancel investengine

If you're frustrated trying to cancel your subscription, membership, or bill from investengine—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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