Is LEESA.CA fraud?

• Mattress Purchases: Customers may see charges for purchasing mattresses or accessories from Leesa.
• Subscription services: Charges can occur if a customer subscribed to any ongoing services or products.
• Delivery Fees: Charges related to delivery and setup of mattresses can appear on the statement.
• Trial Period: If a customer did not cancel before the end of the trial period, they may be charged for the mattress.
• Returned Items: Customers reporting issues with charges after returning items, potentially due to restocking fees or shipping costs.
• Customer Service Error: Some users reported being charged incorrectly due to mistakes made by customer service.
• Promotional Offers: Charges could stem from accepting promotional offers that require a subscription or follow-up purchase.
• Monthly Payments: If a payment plan was chosen, regular charges will occur based on the agreed schedule.
• Bundled Products: Packages that include bedding or accessories may lead to unexpected bundled charges.
• Cancellation Fees: In some cases, customers have reported charges for canceling orders or services too late.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the leesa.ca via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the leesa.ca refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with leesa.ca, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.