Is LSA fraud?

• Subscriptions: Customers may see charges if they inadvertently sign up for subscription services related to mattress care or accessories.
• Trial Period Conversions: Some users report being charged after their trial period ends if they did not cancel in time.
• Return Shipping Fees: If customers return their mattress, they might encounter charges for shipping and handling depending on the return policy.
• Accessory Purchases: Charges can occur if additional products like sheets or pillows are added to an order.
• Service Fees: Some users have mentioned fees for services, such as white glove delivery or setup, that they might not have fully understood during the purchase process.
• Restocking Fees: If a mattress is returned, a restocking fee may apply as reported by some users.
• Membership Programs: Charges could arise from membership programs that provide discounts or perks, leading to ongoing fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the leesa.ca via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the leesa.ca refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with leesa.ca, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.