Is Lifeline Psychiatry fraud?

• Subscription Plans: Customers may subscribe to monthly or annual plans for ongoing psychiatric services, leading to recurring charges.
• Initial Evaluation Fee: Some users report being charged a fee for an initial mental health evaluation or consultation.
• Follow-Up Appointments: Charges may occur for follow-up appointments or ongoing therapy sessions that were scheduled after the initial evaluation.
• Medication Management: Users might incur charges for services related to medication management, including consultations regarding prescriptions.
• Cancellation Fees: Customers have noted receiving charges for canceling appointments without sufficient notice, often stated in the terms and conditions.
• Technology Fees: Some users reported additional fees for using telehealth services or specific communication platforms.
• Inactivity Fees: A few threads mention inactivity charges if a customer does not utilize services within a stipulated time frame.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the lifelinepsychiatry.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the lifelinepsychiatry.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with lifelinepsychiatry.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.