Is LOCOS fraud?

• Subscription Fees: Many users reported being charged for subscription services they signed up for without realizing they had recurring payments.
• In-App Purchases: Some customers mentioned accidental in-app purchases while using the locos app, leading to unexpected charges.
• Free Trials: Users noted that failing to cancel free trials before the renewal period resulted in automatic charges.
• Service Fees: Charges for specific services or features that may be included in the app, which can be overlooked during the usage agreement.
• Multiple Accounts: Certain individuals found additional charges when they had multiple accounts or devices linked, confusing them about where charges originated.
• Currency Conversion Fees: International users experienced charges due to conversion rates when dealing in different currencies.
• Family Sharing Plans: Users on family sharing plans mentioned charges related to purchases made by family members without their explicit consent.
• Cancellation Difficulties: Some people faced issues when trying to cancel their subscription, resulting in continued charges despite attempts to stop them.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the locos.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the locos.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with locos.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.