Is MAGIC CUSTOMS fraud?

• Subscriptions: Some users report being unknowingly enrolled in recurring subscription plans that automatically charge their payment methods monthly or annually.
• One-time Purchases: Customers may see charges for individual products or designs they ordered from the site, which could include custom items.
• Service Fees: Charges might include additional fees for using certain services, such as expedited shipping or customization options.
• Free Trials: Users have noted that after signing up for a free trial, they were subsequently charged once the trial period ended without clear notification.
• Account Verification: Some customers experienced temporary charges meant for account verification that can sometimes appear as pending transactions.
• Multiple Charges: There are reports of customers receiving multiple charges for a single order due to processing errors or glitches in the payment system.
• International Transaction Fees: Users have mentioned being charged additional fees from their banks when making overseas purchases from Magic Custom.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the magic-custom.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the magic-custom.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with magic-custom.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.