Is "MAILPARSER.IO" fraud?

The Guide to Understanding Why You Were Charged By “MAILPARSER.IO” and What To Do About It (mailparser.io)

Published

October 17, 2025

Updated

October 19, 2025

What is "MAILPARSER.IO"?

Mailparser is a handy tool that helps you automatically extract information from your emails, like order details or invoices, and sends that info to your favorite apps. This can be really useful if you want to save time on organizing your emails and managing your subscriptions! If you see a charge from them, it's likely for a monthly subscription that lets you keep using their services.

MAILPARSER: The merchant name or company identifier, indicating that this transaction is associated with MailParser, a service for parsing and managing emails.
.IO: A domain extension commonly used for technology companies, hinting that MailParser is a digital service or software provider.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from mailparser?

Subscription Fees: Many users are charged for monthly or annual subscriptions based on their usage plan, which may automatically renew unless cancelled.
Overage Charges: Users exceeding their plan limits on the number of documents processed may incur additional fees.
Pro Account Features: Charges can stem from using premium features/items not included in basic plans.
API Usage: If the Mailparser API is integrated and used frequently, it may lead to increased costs based on usage metrics.
Additional Parsing: Fees for extra parsing tasks outside the scope of the original agreement or plan.
Setup Fees: Some users mention initial setup charges, which could appear as charges after signing up.
Trial Period Charges: Users who do not cancel before the trial period ends may find themselves charged automatically.
Service Upgrades: Charges resulting from voluntary upgrades to a higher service tier that includes more features.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the mailparser.io via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mailparser.io refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mailparser.io, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

mailparser Customer Service Info

If you need assistance, here's how you can get in touch with mailparser's support team.

Phone

The phone is not available.

support@mailparser.io

Site

https://mailparser.io/contact

Get help with your refund

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What other ways do charges from mailparser show up?

MAILPARSER MAILPARSER.IO MAIL-PARSER MAILPARSER-SERVICE MAILPARSER-SUBSCRIPTION MAIL-PARSER-SUPPORT MAIL-PARSER-RECURRING MAILPARSER-ONLINE MAILPARSER-APP MAILPARSER-SOFTWARE

The Easiest Way to Cancel mailparser

If you're frustrated trying to cancel your subscription, membership, or bill from mailparser—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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