Is MASTER ENGLISH fraud?

• Subscription fees: Many users report being charged for automatic renewals of monthly or annual subscriptions that they signed up for during a free trial.
• In-app purchases: Some customers mention charges related to purchasing additional features or content within the app.
• Course fees: Users may incur charges for enrolling in specific language courses or programs provided by Master English.
• Add-on services: There are cases where users accidentally opt for premium services or features that come with extra charges.
• Payment processing errors: Some users have experienced duplicate charges due to system glitches or payment processing issues.
• Currency conversion fees: International users have reported additional charges related to currency conversion if payments are processed in different currencies.
• Family or group accounts: Shared family or group accounts might lead to unexpected charges if members purchase content or features without individual consent.
• Failed cancellation attempts: Customers might see continued charges if they believe they canceled their subscriptions but did not follow the correct cancellation procedure.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the masterenglish.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the masterenglish.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with masterenglish.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.