Is Matthews & Matthews fraud?

• Subscription Services: Users may have signed up for a subscription which includes ongoing charges for access to certain information or tools.
• One-Time Purchases: Customers might see charges for one-time fees related to specific reports or data retrieval services.
• Consultation Fees: Charges can arise from consultation services offered by the agency, often requiring upfront payments.
• Document Preparation: Fees may apply for the preparation of legal or investigative documents.
• Service Charges: There could be fees for other ancillary services related to investigations or data access.
• Additional Services: Customers may opt for premium services which incur extra charges beyond the standard offerings.
• Refund or Chargeback Issues: Sometimes, customers may receive unexpected charges due to unresolved refunds or chargeback claims.
• Recurring Billing: If a user fails to cancel a service, they might be billed automatically at the end of the billing cycle.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the matthewsinvestigations.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the matthewsinvestigations.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with matthewsinvestigations.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.