What is "MENTED"?
Mented Cosmetics offers a range of beauty products, including makeup designed to match various skin tones, particularly for women of color. They have a subscription option where you can sign up to receive their products regularly, which is why you might see a charge from them. It makes getting your favorite cosmetics super easy and convenient!
- MENTED: This usually represents the name of the merchant, which is the business or store where the transaction took place.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Mented Cosmetics?
- Product Purchases: Customers may see charges due to straightforward purchases of cosmetics like lipsticks, foundations, or other beauty products.
- Subscriptions: Some users reported being enrolled in subscription services that bill them regularly for products or samples, which they may not remember signing up for.
- Shipping Fees: Charges may include shipping costs, especially for expedited delivery options that customers may select at checkout.
- Promotional Offers: Users have mentioned being charged unexpectedly when signing up for promotional offers which require auto-renewal.
- International Fees: For customers ordering from outside the US, additional international fees or currency conversion fees may appear on their statements.
- Returns and Exchanges: Some customers have noted charges related to restocking fees for returned items or shipping costs for sending items back.
- Customer Service Charges: A few users shared experiences of charges linked to customer service interactions, such as orders placed over the phone.
- Pending Charges: Customers reported seeing holds or pending charges that may not have finalized, causing confusion about actual amounts due.
If I see this charge, what should I do?
If you see this charge and arenāt expecting it, you have various options.
First, try to contact the mentedcosmetics.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the mentedcosmetics.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mentedcosmetics.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Mented Cosmetics Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyās terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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