Is MENTED COSMETICS LLC fraud?

• Direct Purchases: Customers may see charges for makeup products they have ordered directly from the website.
• Subscription Services: If a customer signs up for a subscription that includes regular deliveries of products, they may be charged periodically for these services.
• Backorders: Charges may occur if a customer orders items that are on backorder, leading to delayed processing.
• Shipping Fees: Additional fees for expedited shipping or other delivery options can lead to charges beyond the product cost.
• Promotional Offers: Customers might be charged if they accepted a promotional offer that includes a trial period followed by automatic renewal.
• Account Setup Fees: Some users reported unexpected fees when creating an account or setting up payment methods on the site.
• Gift Cards: If a customer purchases a gift card to be used at Mented, the charge will appear on their account.
• Returns or Exchanges: A deduction might appear if an item is returned and there are restocking fees involved.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mentedcosmetics.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mentedcosmetics.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mentedcosmetics.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.