Is Momo AI fraud?

• Subscription Plans: Many users reported unknowingly signing up for a subscription that automatically renews, leading to unexpected charges.
• In-App Purchases: Charges may appear due to users making purchases within the app, such as premium features or additional content.
• Free Trials Turning Paid: Some customers mentioned starting a free trial that transitioned into a paid plan if not canceled before the trial ended.
• Multiple Accounts: Users sometimes forget they have multiple accounts, leading to charges on different subscriptions they may not recall signing up for.
• Promotional Offers: Certain promotional offers may require a payment method, leading to charges if the offer isn't properly understood.
• Service Fees: Charges could stem from service fees associated with specific functionalities of the app that users may not have anticipated.
• Accidental Duplicates: Some users reported accidentally signing up for the same service multiple times, resulting in multiple charges.
• User Misunderstandings: Confusion over pricing models and terms of service can lead to unexpected billing for users who didn't fully read terms explicitly.”

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the momo.ai via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the momo.ai refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with momo.ai, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.