What is "Monthly"?
Monthly at monthly.com helps consumers manage their subscriptions and bills all in one place. They make it easy to keep track of what you're paying for each month, so you never miss a payment and can easily cancel unwanted services. If you see a charge from Monthly on your statement, it likely relates to a subscription you've set up through their platform.
- Monthly: Indicates that this is a recurring payment that happens every month.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Monthly?
- Subscription Fees: Customers may be subscribed to a monthly plan that automatically renews, leading to recurring charges.
- Trial Periods: Some users may forget to cancel their free trial before it converts to a paid subscription.
- In-app Purchases: Charges can occur due to purchases made within the app, such as premium features or content.
- Account Sharing: Users sharing accounts might not realize they're incurring charges from different users accessing premium services.
- Billed Add-ons: Some services offer optional add-ons that can result in additional charges not initially anticipated by users.
- Currency Conversion Fees: International users might see extra charges due to conversion rates that apply to their payments.
- Multiple Accounts: Customers may have multiple accounts leading to confusion and unexpected charges on different statements.
- Payment Method Issues: Errors with payment processing can create duplicate charges or delayed payment notices.
- Lapsed Cancelation: Users try to cancel but receive charges during the processing period, leading to dissatisfaction.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the monthly.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the monthly.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with monthly.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Monthly Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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