Is MRS FIELDS GIFT BASKETS fraud?

• Subscriptions: Some users report being unknowingly enrolled in a subscription service for cookie deliveries or promotional materials.
• One-time purchases: Customers may see charges for individual cookie orders or gift items that were placed through the Mrs. Fields website.
• Gift purchases: Charges may originate from gift purchases made by others who used the Mrs. Fields site for special occasions.
• Shipping charges: Extra fees may be added to orders for expedited shipping or delivery to certain locations.
• Promotional discounts: Customers have noted discrepancies with promotional codes that could lead to unexpected surcharges if the discount is not applied correctly.
• Recurring orders: Some users have experienced issues with auto-renewal for items they believed were one-time transactions.
• Handling fees: There might be additional costs associated with package handling that customers did not anticipate at checkout.
• Returns or exchanges: Charges related to returns or exchanges, such as restocking fees, can also lead to additional costs in some cases.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mrsfields.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mrsfields.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mrsfields.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.