Is MYTHORNTONS fraud?

• Subscriptions: Users may inadvertently sign up for a subscription service that automatically charges their account.
• In-app Purchases: Customers might make in-app purchases within Thorntons' applications that lead to unexpected charges.
• Purchases of Products: Direct purchases from the Thorntons website can result in charges that may not be clearly indicated during the checkout process.
• Promotional Offers: Some users report being charged for promotional offers that were not fully understood or accepted, such as free trials that auto-renew.
• Fees for Services: Charges may come from using certain paid services that are part of the Thorntons offering, which some users may overlook.
• Misunderstanding of Refund Policies: Customers might not realize that certain items are non-refundable, leading to surprise charges when requesting refunds.
• Account Management Fees: Users might encounter charges from account management fees that were agreed to when setting up their account.
• International Purchase Fees: If users are making purchases from outside the UK, they may face additional currency conversion fees and charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mythorntons.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mythorntons.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mythorntons.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.