Is Thorntons Food fraud?

• Subscription Services: Some users reported unexpected charges due to automatic renewals of subscriptions they may have forgotten about.
• Gift Card Purchases: Charges may occur when buying gift cards online, leading to confusion if not immediately recognized.
• Online Orders: Customers frequently mention charges related to specific items ordered from the Thorntons website, which may include delivery fees.
• Promotional Offers: Charges can arise from promotional offers or deals that users did not fully read, leading to unwanted fees.
• Account Issues: Some individuals faced unrecognized transactions linked to old or inactive accounts that still had payment information on file.
• Family Members: Charges might occur due to family members using the same payment method for orders without informing the original account holder.
• Trial Periods: Users have noted being charged at the end of a trial period for services they thought were free at first.
• Shipping Fees: Extra charges can be attributed to shipping fees that were not clear during the checkout process.
• Taxes and Fees: Some customers have been surprised by additional taxes or processing fees that are applied post-purchase.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mythorntons.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mythorntons.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mythorntons.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.