Is NASM Membership fraud?

• Subscription Fees: Customers may be charged for a recurring subscription plan they signed up for, often without realizing it includes automatic billing.
• Course Purchases: One-time charges can occur when users buy specific courses or materials from NASM's website.
• Certification Fees: Fees associated with certification exams or additional resources for professional development might result in charges.
• Account Activation: New customers might be charged during the initial account setup and activation process.
• Trial Period Conversions: Users who sign up for a free trial could see a charge once the trial period ends if they don’t cancel in time.
• Membership Services: Charges may apply for optional memberships that provide extra benefits, which might be overlooked during registration.
• Textbooks or Study Materials: Additional purchases of recommended textbooks or study guides can lead to extra charges.
• Support or Consulting Services: If customers engage with support or consulting services, they may incur associated costs.
• Upgrades: Users may be charged for upgrading their current plans or purchases, such as accessing premium content.
• Payment Method Issues: Some users report unexpected charges due to failed payment attempts or issues with the payment method used.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the nasmonline.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the nasmonline.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with nasmonline.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.