Is NASM fraud?

• Monthly or Annual Subscription Fees: Customers may have signed up for a subscription model for courses which automatically renews, leading to charges they may not have anticipated.
• Course Purchases: Users often purchase specific courses, workshops, or bundles directly from NASM, resulting in one-time charges.
• Certification Fees: Many customers enroll in NASM for certification programs, which come with associated fees that could appear as charges.
• Supplemental Materials: Charges may arise from optional materials for courses, such as textbooks or study guides that were added to a purchase.
• Exam Fees: Fees related to taking certification exams after completing a course, which can also lead to unexpected charges.
• Account Upgrades: Users sometimes upgrade their accounts for additional features or resources, resulting in new charges.
• Auto-Renewal Settings: Some customers forget to disable auto-renewal for their subscriptions, leading to unreciprocated charges at the end of the billing cycle.
• Free Trials: Users may inadvertently get charged after a free trial period ends if they do not cancel before the trial concludes.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the nasmonline.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the nasmonline.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with nasmonline.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.