Is "NL Group" fraud?

The Guide to Understanding Why You Were Charged By “NL Group” and What To Do About It (nlgroup.com)

Published

December 10, 2025

Updated

December 13, 2025

What is "NL Group"?

NL Group provides subscription services and billing solutions for various products and services. If you see a charge from them, it's likely related to a subscription you have, making it easier to manage your payments without hassle. Their mission is to streamline your billing experience so you can enjoy your services without any confusion.

NL: This could indicate the region or country code, often signifying that the transaction occurred in the Netherlands.
Group: This often refers to the name of the organization or collective of businesses involved in the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from NL Group?

Subscriptions: Users may have unintentionally signed up for recurring subscription services that initiate charges after a free trial or at regular intervals.
In-app purchases: Customers might have made purchases within apps or services associated with NL Group, leading to unexpected charges on their accounts.
Membership fees: Charges could arise from membership programs that users signed up for without realizing the ongoing costs.
Trial periods: Users might forget to cancel before a trial period ends, resulting in automatic billing.
Multiple accounts: Individuals could have multiple accounts or services under NL Group, leading to confusion about which account is being charged.
Family sharing plans: If part of a family plan, charges could be incurred from other family members’ usage or subscriptions.
Third-party purchases: Some users reported that they were charged for third-party services or products linked to NL Group accounts.
Digital or physical goods: Purchases of digital content, physical products, or virtual goods through their platforms could also lead to charges.
Customer support fees: Some users mentioned charges related to premium customer support services that they may have accessed.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the nlgroup.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the nlgroup.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with nlgroup.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

NL Group Customer Service Info

If you need assistance, here's how you can get in touch with NL Group's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@nlgroup.com

Site

https://nlgroup.com/contact/

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What other ways do charges from NL Group show up?

NLGROUP NL GROUP NLGRP NL-GROUP NL-DIGITAL NL-PURCHASE NL-SUBSCRIPTION NL-SERVICE

The Easiest Way to Cancel NL Group

If you're frustrated trying to cancel your subscription, membership, or bill from NL Group—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.