Is NYX ONLINE fraud?

• Product Purchases: Customers may see charges for products they bought directly from the site, including makeup and cosmetics.
• Accidental Subscriptions: Some users reported signing up for subscription services unintentionally, leading to recurring charges.
• Promotional Offers: Users may be enrolled in promotional campaigns that automatically charge them after a trial period ends.
• Pre-Orders: Charges may appear for items that are pre-ordered, fixing the price but charging upfront.
• Shipping Fees: Any shipping costs associated with a transaction may also appear as charges.
• Unauthorized Charges: Reports exist of unauthorized charges due to account hacks or credit card theft.
• Gift Sets or Bundles: Purchasing gift sets or bundles may result in separate charges if bought individually.
• Exclusive Members' Discounts: Memberships may come with fees that can lead to charges if the user did not realize they signed up.
• Returns Processing Fees: In some cases, users mentioned charges for returning products beyond a specified period.
• Trial Program Charges: Users might have signed up for trial programs that automatically bill after the trial ends.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the nyx.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the nyx.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with nyx.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.