What is "OURA HEALTH"?
ŌURA offers smart rings that track your sleep, activity, and readiness to help you understand your health better. You can subscribe for personalized insights and health guidance through their app, which comes with a monthly fee. If you see a charge from them, it’s likely for this subscription service to keep you updated on your wellness journey.
- OURA HEALTH: The name of the company or brand involved in the transaction, in this case, Oura Health, which is known for its health and wellness products, particularly smart rings.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from ŌURA?
- Subscription Fees: Users who subscribe to ŌURA's premium services may see recurring charges associated with their subscription plan.
- One-Time Purchases: Charges for purchasing the ŌURA Ring or accessories can appear in customers' accounts.
- App Features: Some advanced features in the ŌURA app may require additional payments, leading to unexpected charges.
- Upgrade Fees: If users upgrade to a newer version of the ring, they may incur charges for the new device.
- Shipping Costs: Customers may see shipping fees added to their purchase when ordering from the ŌURA website.
- International Transaction Fees: Users outside the U.S. may experience charges due to currency conversion or international transaction fees.
- Trial Period Charges: Some users report being charged inadvertently after a trial period ends if they did not cancel in time.
- Accessory Purchases: Customers may forget about additional purchases made for straps, chargers, or other accessories associated with their ŌURA Ring.
- Promotions or Discounts: Some promotional offers might lead to payments if the terms require an upfront payment.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the ouraring.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the ouraring.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ouraring.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
ŌURA Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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