Is OUR PARKS fraud?

• Subscription Fees: Users may be automatically charged for subscription plans they signed up for, often without realizing they opted for recurring payments.
• One-Time Purchases: Charges might stem from buying specific services or park passes. Customers could forget about these one-time purchases leading to unexpected charges.
• Account Upgrades: Some users report being charged when upgrading to premium features or services, which can easily be misunderstood during the checkout process.
• Inactivity Renewals: If users do not cancel their accounts, they might continue to be charged for inactive services or memberships annually.
• Promotional Offers: Users may inadvertently enroll in promotional deals that convert into paid subscriptions after a trial period without sufficient notice.
• Family Sharing Plans: Charges might occur if family members share accounts and one of them makes a purchase without the primary account holder's consent.
• Hidden Fees: Some complaints mention unexpected fees when booking services or amenities, leading to confusion about total costs.
• Currency Conversion Fees: International users might face additional charges due to currency conversion, which can sometimes be misattributed to OurParks.
• Service Add-Ons: Optional service add-ons during the booking process might lead to charges that users did not explicitly agree to during checkout.
• Technical Glitches: Some users have reported being charged multiple times for the same transaction due to technical errors or bugs in the processing system.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ourparks.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ourparks.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ourparks.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.