Is PalenqueGroup.com fraud?

• Subscription Services: Many users have reported being charged for automatic renewals of subscriptions they signed up for but forgot to cancel.
• One-Time Purchases: Customers may see charges for products or services they purchased directly from the Palenque Group's website.
• Free Trials: Users who signed up for free trials sometimes experience unexpected charges once the trial period ends, if not cancelled in time.
• Bundled Services: Some reports indicate charges relate to bundled services that users may not have fully understood at the point of purchase.
• Service Fees: Charges may also stem from additional service fees associated with certain transactions or service usage.
• Family or Shared Accounts: Family members or others sharing an account may incur charges that the primary account holder may not recognize immediately.
• Account Setup Fees: Some users have noted initial setup fees for accounts that were charged without clear prior notification.
• Unexpected Currency Conversion Fees: Customers have mentioned charges reflecting currency conversion fees for international transactions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the palenquegroup.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the palenquegroup.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with palenquegroup.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.