Is PANDORA.COM fraud?

• Subscription Fees: Many users report being charged for monthly or annual subscriptions to Pandora Plus or Pandora Premium, which provide ad-free listening and additional features.
• Free Trial Conversions: Customers often mention being automatically charged after a free trial period ended, without a reminder to cancel.
• In-App Purchases: Users have noted charges related to in-app purchases for premium features, playlists, or songs.
• Family Plans: Some users on family plans find that they are charged for multiple accounts within the same subscription.
• Account Issues: There are reports of charges appearing due to mix-ups in account credentials, where users unintentionally create multiple accounts.
• Currency Differences: Charges might appear differently based on localized currency rates, causing confusion for users.
• Add-On Services: Charges for additional services like offline listening can occur if users opt into these features.
• Promotional Offers: Following promotional offers, customers might see unexpected charges if they did not officially cancel before the promotional period ended.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pandora.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pandora.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pandora.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.