What is "PATREON"?
Patreon is a platform that allows creators, like artists and musicians, to earn money directly from their fans through subscriptions. When you support a creator, you usually pay a monthly fee, and in return, you get exclusive content, behind-the-scenes access, or other perks. If you see a charge from Patreon, itās likely for the ongoing support you provided to your favorite creators.
- PATREON: The name of the service or platform that you are making a payment to, in this case, Patreon, which is a membership platform for creators.
- PAYMENT: Indicates that this transaction is a payment, usually for a subscription or donation.
- SUBSCRIPTION: This shows that you are paying for a recurring service, meaning you will be billed automatically at regular intervals.
- MEMBER: Refers to your status as a member of Patreon or a specific creator, highlighting that you are supporting them.
- CREDIT CARD: Indicates the payment method used, in this case, a credit card.
- MONTHLY: This means the payment occurs every month, showing the frequency of your subscription.
- XXXXXXXXXXXX: This part is usually a masked number representing your credit card or payment account number for security, ensuring your information is protected.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from patreon?
- Subscription Fees: Customers are charged monthly for their chosen subscription tier on Patreon, which grants them access to specific content or rewards.
- Increased Charges: If a creator changes their pricing or subscription tiers, customers may see increased charges in their account.
- One-Time Purchases: Some creators offer exclusive content or merchandise that can be bought separately from the subscription, leading to additional charges.
- Pay-Per-View Content: Certain creators might offer pay-per-view streams or posts, resulting in customers being charged for individual access.
- Currency Conversion Fees: If a customer is paying in a different currency, they may incur additional charges due to conversion fees from their bank or payment method.
- Multiple Patrons: Customers supporting several creators will see multiple charges on their payment method, one for each active subscription.
- Failed Payment Attempts: Some users reported being charged again after a failed payment attempt was retried automatically by Patreon.
- Annual Subscription Option: Customers might choose to pay annually instead of monthly, resulting in a larger upfront charge.
If I see this charge, what should I do?
If you see this charge and arenāt expecting it, you have various options.
First, try to contact the patreon via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the patreon refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with patreon, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
patreon Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyās terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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