What is "PAYLOCITY"?
Paylocity is a company that helps businesses manage their payroll and human resources tasks easily. They offer services like online payroll processing, employee benefits management, and time tracking. If you see a charge from Paylocity, it’s likely for their subscription services that help your employer handle everything from paycheck calculations to providing access to employee resources.
- PAYLOCITY: The name of the company that processed the payment, typically associated with payroll services or employee management.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Paylocity?
- Subscription Fees: Many users have reported charges related to active subscriptions for payroll and HR services offered by Paylocity.
- Employee Benefits Management: Charges may arise from management of employee benefits like healthcare or retirement plans.
- Transaction Fees: Some users noted fees associated with processing payroll or direct deposits.
- Integration Services: Charges can occur if users utilize additional integrations with other software platforms provided by Paylocity.
- Custom Reports and Analytics: Fees might be applied for generating custom reports or advanced analytics features not included in the standard package.
- Training and Support Services: Users might incur costs for additional training sessions or premium support services.
- Third-party Services: Some transactions can stem from third-party services linked through Paylocity, which users might not fully recognize.
- Late Fees: Users may also receive unexpected charges if payments are not made on time.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the paylocity.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the paylocity.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with paylocity.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Paylocity Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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