Is "PEACOCK" fraud?

The Guide to Understanding Why You Were Charged By “PEACOCK” and What To Do About It (peacock)

Published

September 3, 2025

Updated

December 26, 2025

What is "PEACOCK"?

Peacock is a streaming service where you can watch a bunch of movies, shows, and live sports. They offer different subscription plans, so you might see charges on your bill related to those memberships. It's a great way to enjoy your favorite entertainment all in one place!

PEACOCK: The name of the merchant or company where the transaction occurred.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from peacock?

Subscription Fees: Customers may be charged regularly for their Peacock subscription plan, which comes in different tiers (free, premium, and premium plus).
Purchase of Add-ons: Charges can occur if users purchase additional content, such as movies or specific sports events that require an extra fee.
Rental Fees: Some titles may be available for rent at an additional cost, leading to charges on the account.
Shared Accounts: If multiple users share an account, charges might be incurred if one user purchases content or upgrades the subscription without notifying the others.
Automatic Renewals: For subscribers who forget to cancel their subscriptions, automatic renewals could lead to unexpected charges.
Promotions Ending: Users who signed up for promotional pricing may notice higher charges once the promo period ends.
Credit Card Issues: If there are issues with the payment method on file, such as insufficient funds or expired cards, there might be temporary charges or fees.
Trials and Membership Upgrades: After a free trial period, users may be charged if they don’t cancel in time or if they upgrade from a free to a paid membership.
In-App Purchases: Some content or features within the app may require users to make in-app purchases which can lead to additional charges.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the peacock via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the peacock refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with peacock, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

peacock Customer Service Info

If you need assistance, here's how you can get in touch with peacock's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

1-855-PEACOCK

help@peacocktv.com

Site

https://www.peacocktv.com/help

Get help with your refund

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What other ways do charges from peacock show up?

PEACOCK-STREAMING-SUBSCRIPTION PEACOCK-TV-SERVICE PEACOCK-MEDIA-ACCESS PEACOCK-PREMIUM-SUBSCRIPTION PEACOCK-STREAMING-PLATFORM PEACOCK-VIDEO-SERVICE PEACOCK-ENTERTAINMENT PEACOCK-PAYMENT PEACOCK-PLUS-MEMBERSHIP PEACOCK-ON-DEMAND

The Easiest Way to Cancel peacock

If you're frustrated trying to cancel your subscription, membership, or bill from peacock—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.