Is PIE PAYMENT fraud?

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The Guide to Understanding Why You Were Charged By “PIE PAYMENT” and What To Do About It (pie.co)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "PIE PAYMENT"?

Pie is a service that helps businesses manage their subscriptions and payments easily. If you've signed up for a subscription, you might see a charge from them on your bank statement. They make it simple to keep track of what you're paying for each month, so you always know where your money is going.

PIE: The merchant name or company identifier. This represents the business where you made your purchase.
PAYMENT: Indicates that this transaction is related to a payment. It shows that you spent money for a product or service.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from pie?

Subscription renewals: Users may be charged for ongoing subscriptions that they signed up for, which might renew automatically unless canceled.
In-app purchases: Charges may occur from premium features or add-ons purchased within the app.
Service fees: Users might see charges related to specific transaction fees or service fees associated with using the platform.
Trial period conversions: Customers may be charged after a free trial period ends and they did not cancel before the trial expired.
Multiple accounts: Some users reported unexpected charges when they had multiple accounts linked to the same payment method.
Payment processing errors: Occasionally, users experienced duplicate charges due to processing issues.
Currency conversion fees: If users make purchases in different currencies, there may be additional charges for currency conversion.
Adding payment methods: Some users encountered charges when they added new payment methods, which could lead to initial verification charges.
Promotional charges: Certain promotions might involve fees that are seen as charges when users opt into them.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pie.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pie.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pie.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

pie Customer Service Info

If you need assistance, here's how you can get in touch with pie's support team.

Phone

The phone is not available.

support@pie.co

Site

https://pie.co/support

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from pie show up?

PIE PAYMENT PIE CO PIE SUBSCRIPTION PIE SERVICE PIE TECH PIE DIGITAL PIE TRANSACTION PIE ONLINE PIE APP PIE APPLE PIE PLAYSTORE PIE WALLET PIE RECURRING PIE CHARGES PIE MERCHANT PIE E-WALLET

The Easiest Way to Cancel pie

If you're frustrated trying to cancel your subscription, membership, or bill from pie—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.