Is PIE360 fraud?

• Subscription Services: Customers may be charged for monthly or annual subscription plans for continuous access to the feedback platform.
• One-time Purchases: Charges can arise from single-time purchases of specific feedback products or reports.
• Add-on Features: Users might incur charges for additional features, such as advanced analytics or personalized consultations that are not included in the standard subscription.
• Trial Period Conversions: Customers who signed up for a free trial may be automatically charged once the trial period ends if they do not cancel their subscription.
• Service Fees: Fees might be applied for any additional services, such as custom feedback requests or extra participant access.
• Multiple Accounts: Individuals with multiple accounts may inadvertently realize they are being charged for each account.
• Automatic Renewals: Subscribers may overlook automatic renewal policies, resulting in unexpected charges upon renewal of their plan.
• Inactive Accounts: Charges might continue for inactive accounts if the account terms stipulate ongoing billing regardless of active use.
• Promotional Offers: Some users may experience confusion regarding promotional rates and end up charged the regular subscription price after the promotional period ends.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pie360feedback.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pie360feedback.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pie360feedback.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.