What is "PinkCherry"?
PinkCherry is an online store that offers a wide range of adult products, including toys, lingerie, and wellness items. They also provide subscription services, allowing customers to receive their favorite products regularly without the hassle of reordering. If you see a billing from them, it's likely for a subscription or a recent order you made, ensuring you get what you love delivered right to your doorstep.
- PinkCherry: The name of the store where the purchase was made.
- Transaction: Indicates that this is a financial operation involving the purchase.
- Purchase: This means you bought something from the store.
- Card: Refers to the payment method used, usually a credit or debit card.
- 027438: A reference number that helps identify this specific transaction.
- Online: Indicates that the purchase was made over the internet.
- XXXXXXXXXXXX: Masked account number for privacy, showing part of the card used but hiding the full number.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from pinkcherry?
- Subscription Services: Some users might inadvertently sign up for a subscription plan while making a purchase, leading to recurring charges.
- One-Time Purchases: Customers may see charges for straightforward purchases of products listed on the PinkCherry website.
- Shipping Fees: Additional charges can arise from shipping fees, especially for international orders or expedited shipping options.
- Membership Fees: Certain promotions or loyalty programs might include a membership fee that is charged separately.
- Gift Cards: If users purchase a gift card, it will reflect as a separate charge on their statement.
- Returns or Exchanges: Sometimes, customers report charges related to restocking fees when returning items.
- Payment Processing Fees: Occasional discrepancies could occur due to processing fees associated with certain payment methods.
- Customer Service Fees: In some cases, if customers engage with customer service for help with account issues, there may be fees involved.
- Trial Offers: Users might enroll in a trial offer that transitions into a paid subscription without their awareness.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the pinkcherry.ca via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the pinkcherry.ca refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pinkcherry.ca, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
pinkcherry Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
.svg)
.png)
Comments (0)