What is "POLONIEX TRADING FEE"?
Poloniex is a cryptocurrency exchange where you can trade a variety of digital currencies like Bitcoin and Ethereum. They offer features like spot trading and lending, which means you can buy, sell, or lend your crypto to earn interest. If you're seeing a charge from them, it might be related to trading fees or subscription services they provide for premium features.
- POLONIEX: The name of the platform where the transaction took place, specifically a cryptocurrency exchange.
- TRADING: Refers to the act of buying and selling assets, in this case, cryptocurrencies.
- FEE: The cost associated with executing a trade on the platform; it is a charge that the user pays to use the service.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Poloniex?
- Trading fees: Customers can incur charges when they execute trades on the platform, which can include both maker and taker fees.
- Withdrawal fees: Users are charged a fee when withdrawing cryptocurrencies from their Poloniex accounts to external wallets.
- Deposits: While many deposits are free, some users have reported fees for specific tokens or networks.
- Margin trading: Engaging in margin trading can lead to additional charges such as interest on borrowed funds and liquidation fees.
- Staking services: If users opt into staking on Poloniex, they may face fees associated with the service.
- Subscription plans: Users might subscribe to premium services that come with monthly or annual fees.
- Currency conversion: Charges can occur when converting one cryptocurrency to another on the platform.
- Inactive account fees: Some users have mentioned being charged if their accounts remain inactive for an extended period.
- Account verification costs: In rare cases, users have reported unexpected charges related to account verification or compliance processes.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the poloniex.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the poloniex.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with poloniex.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Poloniex Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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