Is POLONIEX EXCHANGE fraud?

• Trading Fees: Users are charged a percentage on trades made on the platform, typically ranging from 0.1% to 0.25%.
• Withdrawal Fees: Customers incur fees when withdrawing cryptocurrencies from Poloniex, which vary based on the specific currency.
• Margin Trading: If users engage in margin trading, they may face interest fees on borrowed amounts.
• Subscription Services: Some users report charges for premium features or subscriptions offered by Poloniex.
• Account Verification Costs: In certain cases, customers mention fees associated with the account verification process.
• Failed Transactions: Users have noted charges related to failed withdrawals or trades that may result in unexpected fees.
• Inactive Account Fees: Some users have experienced fees for accounts that have been inactive for a prolonged period.
• Currency Conversion Fees: When converting between different cryptocurrencies, users may incur additional charges.
• Trading Bot Services: Charges may arise from using third-party trading bots that interact with the Poloniex platform.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the poloniex.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the poloniex.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with poloniex.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.