Is "Practice Better" fraud?

The Guide to Understanding Why You Were Charged By “Practice Better” and What To Do About It (practicebetter.com)

Published

November 1, 2025

Updated

November 3, 2025

What is "Practice Better"?

Practice Better is an online platform that helps health and wellness professionals manage their businesses more easily. They offer tools for scheduling appointments, billing clients, and tracking progress, making it simple for both providers and clients. If you see a charge from them, it’s likely for subscription services that help keep everything organized and running smoothly.

Practice Better: The name of the company or service provider you are paying.
Transaction Date: The date when the payment was made.
Type of Transaction: Indicates what kind of transaction occurred, such as a purchase or subscription.
Payment Method: Information about how the payment was completed, like credit card or bank transfer.
Account Identifier: A unique code or reference that helps identify your specific transaction.
Service Description: Brief details about what the payment was for, such as a consultation or membership fee.
Masked Card Number: Partially hidden card number to protect your privacy while still identifying your payment method.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Practice Better?

Monthly Subscription Fees: Some users report being charged for monthly subscription plans that automatically renew unless canceled.
Annual Subscription Charges: Users may see a charge for yearly subscriptions that they opted into, which also renew automatically.
Additional Features or Upgrades: Charges can occur if customers upgrade their subscription for additional features not included in their base plan.
Session Fees: Practitioners may charge clients for individual sessions, which can appear as charges on a customer’s account.
In-App Purchases: Charges might relate to purchases made within the app for extra tools or resources provided by Practice Better.
Payment for Services Rendered: Some users mentioned charges corresponding to services rendered by their health practitioners using the platform.
Client Payments: Users may see transaction charges if they are involved in billing clients through the platform.
Failed Payment Retry Charges: Some reports indicate multiple charges due to a failed payment that the system attempts to reprocess.
Transaction Fees: Users may be charged small fees related to payment processing through the platform.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the practicebetter.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the practicebetter.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with practicebetter.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Practice Better Customer Service Info

If you need assistance, here's how you can get in touch with Practice Better's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@practicebetter.com

Site

https://support.practicebetter.com/hc/en-us

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What other ways do charges from Practice Better show up?

PRACTICE BETTER PRACTICEBETTER PRACTICE BETTER INC PRACTICEBETTER.COM PBILLING PRACTICE BETTER PAYMENT PRACTICEBETTER SUBSCRIPTION PBILL PRACTICE BETTER SUBSCR PBILLING-XXXX PBILL-XXXX

The Easiest Way to Cancel Practice Better

If you're frustrated trying to cancel your subscription, membership, or bill from Practice Better—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.