Is Premier fraud?

• Subscription Fees: Many users report being charged for a monthly or annual subscription to Premier (premier.plus) that they may have unintentionally signed up for during a free trial or promotion.
• In-app Purchases: Some customers mention charges related to in-app purchases or additional features that they opted into without fully realizing it.
• Automatic Renewals: Users often find themselves billed due to automatic renewals of services after a trial period ends, without clear notifications.
• Multiple Accounts: Some have indicated confusion over multiple accounts leading to charges on an account they thought was inactive or canceled.
• Family Sharing Features: Charges might appear due to family sharing options that allow charges on shared accounts without the primary user’s full awareness.
• Upgraded Features: Users have noted charges for upgraded features that were engaged, sometimes leading to unexpected fees.
• Fees for Specialized Services: There are cases where users incurred charges for specialized services or enhancements that were used temporarily but had ongoing fees.
• Third-party Services: Some charges are linked to third-party services integrated with Premier that might not have been clearly communicated upfront.
• Currency Fluctuations: A few customers mentioned unexpected charges due to currency conversion fees when using international payment methods.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the premier.plus via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the premier.plus refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with premier.plus, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.