Is PureVPN Subscription fraud?

• Recurring subscriptions: Many users report being charged annually or monthly for subscriptions they initially signed up for, often forgetting to cancel before the renewal date.
• Free trial conversions: Some customers mention being automatically charged after a free trial period, not realizing that they would be billed if they did not cancel the trial.
• Multiple accounts: Users have found charges from PureVPN on different accounts if they signed up more than once or changed their email addresses.
• Add-on services: There are incidents where customers were charged for additional features or services like dedicated IPs that they may not have wanted or understood fully at the time of purchase.
• Payment processing issues: Conflicts with payment processors can lead to unexpected charges or duplicate charges if the payment appears to have failed initially.
• Currency conversion fees: Some users noted additional charges linked to currency conversion if their payment method was in a different currency than the charge.
• Promotional offers: A few users mentioned confusion around promotional offers leading to unexpected charges once the promotional period ended.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the purevpn.dev via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the purevpn.dev refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with purevpn.dev, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.